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Certifications

Licenses & certifications

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Experience

Professional experience

Nick Zapaín has over 30 years of experience as a Family Protection Consultant.

Guillermo "Nick" Zapiain

Insurance Sales | Business Development | Real Estate

San Antonio, Texas | 210-274-0072 | Zapiain.g@gmail.com

Professional Summary

Experienced insurance sales and business-development professional with a long record of serving families and Spanish-speaking clients, developing referral relationships, and generating new business. Background also includes real estate, mortgage lending, sales leadership, and catastrophe claims support. Bilingual English/Spanish with a relationship-based, consultative sales approach.

Core Strengths

  • Insurance Sales & Client Relationships
  • Prospecting & Referral Development
  • Bilingual English / Spanish
  • Real Estate & Homeowner Relationships
  • Mortgage & Financial Services Background
  • Sales Training & Team Development

Professional Experience

Zapiain Insurance Agency — Insurance Agent | 1996-Present

  • Developed insurance business through personal relationships, referrals, prospecting, and service to Spanish-speaking clients.
  • Expanded outreach to the Hispanic market and communicated with clients in their preferred language.

Real Estate Agent — San Antonio, Texas | 2008-Present

  • Built relationships with homeowners, buyers, investors, lenders, and other real-estate professionals.
  • Generated business through referrals, networking, follow-up, and long-term client relationships.

Megamerica Mortgage Group / General Mortgage — Branch Manager & Loan Officer | 1998-2012

  • Originated mortgage business and served clients through the financing process; held branch-management responsibilities.

Eberl Claims Service — Insurance Adjuster | 2017

  • Supported State Farm catastrophe operations in Atlanta following Hurricanes Harvey and Irma.

Service Corporation International — Senior Sales Representative | 1996-1998

  • Expanded the Hispanic sales team, trained and supervised sales personnel, and created Spanish-language sales materials.

Castillo Funeral Home — Sales Representative | 1995-1996

  • Served Hispanic families and contributed to increased sales and services.

Education

  • San Francisco College of Mortuary Science | 1970-1972 — Funeral Director, Embalmer; studies in Reconstructive Art and Cosmetology
  • Universidad Iberoamericana, León, Guanajuato, Mexico | 1978-1980 — Architecture studies